FREQUENTLY ASKED QUESTIONS

How can we help?

What type of products do you customize?

We specialize in the customization of scarves, beanies, socks, pins and protective wear. In addition, we make custom t-shirts, sweatshirts, and other apparel.

How does customization work?

It’s simple. You pick a product. Tell us how you want it to look (logo, colors, copy). We create designs for you to review. We collaborate on the designs until you’re happy with one. With your approval, we produce the order and deliver about three weeks later. Keep in mind there are minimum quantities required for each product.For a more detailed description of the process, click here.

Can I get a free sample?

Yes, we do offer the option to order a free premade sample of the product of your choice. During the custom design process, you may also request a custom sample which serves as a prototype. The $75 fee for this service is automatically refunded with your full order.

What is the difference between the free premade sample and the custom sample?

The free premade sample is from a random, previous order; the custom sample is a sample of exactly what you would be ordering, with your custom design specifications.

Email

support@diehardscarves.com

phone

(844) 385-3096